Postage, Transit Times, etc

Christmas: Orders placed on or before 17th December will ship as usual via 2nd class tracked post. Orders placed after this, up to the 22nd, will be upgraded to 1st class post free of charge. We also offer a DPD next working day option.

We're taking a break between Christmas and New Year. We will close at noon on the 23rd December, and reopen on the 4th January. All orders placed during this time will be shipped on the 4th. Thank you for your custom in 2021, it's much appreciated, and have a wonderful Christmas!

Retail Orders: We aim to ship all orders placed before 12 noon on the same day. We usually ship using 2nd class tracked post, which has an estimated transit time of 2-3 working days, but we also offer a guaranteed next day delivery service for urgent orders. Please note this is a delivery aim rather than promise and at busy times of year we may take longer to ship- if your order is urgent, please call us on 01225 812101 to confirm latest despatch times. Carriage is a flat rate of £2.99 for post, with free postage over £20. If you choose the courier option you will be charged £8.

Wholesale Orders: We aim to ship within one working day of your order being placed. All wholesale orders ship using a next working day courier and carriage is charged on all orders with a goods value (ex VAT) of £150 or less. At busy times despatch may take longer- please let us know if your order is urgently required.

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