PLEASE NOTE: WE'RE LAUNCHING A NEW VERSION OF OUR SITE THIS EVENING. YOU MAY NOT BE ABLE TO ORDER WHILE THIS HAPPENS- SORRY FOR ANY INCONVENIENCE.
|You're important to us!|
It's always good to hear when things go right, and our customers do often take the time to let us know we're providing the service they expect. We thought it might be a good idea to show some of the comments you've made, so below you can read a selection we've chosen with permission from the authors!
"Dear Staff at "Fairygoodies"
I just had to write to let you know how much I appreciate your excellent service. I made an order on the internet late on Sunday and received the goods by first post on Tuesday morning. I am not a professional baker but I frequently make cakes for family and friends to celebrate birthdays, retirements, new babies or exam successes.
I saw edible glitter last weekend whilst watching "Rachel Allen Bake" on television and just had to buy some. I will definitely use your company again, I know everybody will be asking where I got the glitter from so will definitely be passing on the details of your company."
"Ordered goods on Saturday, e mail confirmation of dispatch on Monday and package arrived safely on Tues. Many thanks for such great service - the fans we exactly what we were looking for as part of a costume for a musical production. To get them so quickly was just fantastic and packaged so well too. Will certainly recommend you to friends"
"The parcel arrived today and I'm only wishing I didn't order more colours of glitter! Very impressed with the quick service!"
"Just to say thank you for sending my order so promptly! We are very pleased with our products especially the cake glitter. Will definately be ordering from you again"
"Thankyou so much for the prompt delivery. The wings and wand are perfect, can't wait for the party next weekend. Thankyou again, and i will definately recommend your service to others."
"Just wanted to thank you for the prompt posting of the birds and cake glitter that I ordered from you last week. My order arrived the next day and I was delighted with both items which created just the right amount of glitter and sparkle to my market cafe. I have passed on your details to some impressed customers!"
"Thank you for the speedy service for an order only placed on Monday night! Can't wait to use the edible glitter on my wedding cake! I've already told some of my friends about your website and would recommend you to everyone. "
"Order received today, less than 24 hours after ordering. The goods
are superb, way beyond our hopes. What a service. Thank you."
"The site was brilliant, so much choice. The delivery was really fast, and all of the products are amazing (especially the wings!) I will definately be recommending your site to my friends!
Thanks so much"
"Thank you so much fairygoodies for your excellent service. I placed my order yesterday and am delighted to have received it this morning. Your range of edible glitters is fantastic- well priced, lots of variety of colours and double the size of the other glitters I have been looking at. I'm very happy to have found your site!"
"I am just writing to say thank you for my order (Edible Cake Glitter and Angel Flames Candles). The order arrived very promptly (within a week and all the way to New Zealand !!) and securely packaged. We will have great fun creating cakes with the kids in the school holidays. I will recommend you to my friends. Thanks again."
TP, New Zealand
"Just wanted to let you know that I have received my exciting package containing 4 x edible glitter and was very impressed with your prompt service- from ordering on-line to receiving the package took less than a week all the way to New Zealand - fantastic! Am really looking forward to using it now!"
S.C. New Zealand
"Just a quick note to say thank you for your speedy and efficient response to my order-you said you thought it would take a couple of days-I ordered it in the afternoon one day and it arrived first post the next morning-excellent!
Also, the glitter is fabulous, just what I needed-it made the cake look spectacular-many thanks once again for the excellent friendly service."
"Thank you so much for getting my order out it was here by 9.30am the next day. x"
S.B., Isle Of Man
"I purchased some fairy wings and a wand from you on Friday. I would just like to say thank you. They were perfect for the costume and I was very lucky to receive them early Saturday morning in plenty of time for the party I was going to. I will definitely be using your company again, as I love fairies and anything to do with them. I will also recommend you in the future so thank you very much."